FAQ

Where is Bluestem Amphitheater?

Bluestem Amphitheater is located at Bluestem Center for the Arts, 801 50th Ave. SW in Moorhead, MN. For a more detailed map, visit our Directions page.

How do I find out about events at Bluestem Amphitheater?

All current and future event information is available on our event page. Your primary source for the latest event details is right here on our website.

For concert information, announcements, and presale passwords: download the Jade Presents app powered by Happy Harry’s Bottle Shops. You can download our app for free from the Apple app store or Google Play.

For Trollwood performance information and announcements: you may sign up for email newsletter updates via Trollwood Performing Arts School or follow Trollwood on Facebook and Twitter.

How can I buy tickets?

To guarantee entry, purchasing tickets in advance is highly recommended.

Concert tickets are available online at jadepresents.com, in person at the Tickets300 Box Office located at 306 North University Drive (open M-F, 11 a.m. – 6 p.m.), or by calling (866) 300-8300. In some cases, tickets may also be purchased at the Hatch Realty Ticket House near the entrance of Bluestem Amphitheater beginning 60 minutes before gates open on the night of a show.

Trollwood performance tickets are available via trollwood.org

Where is Will Call for concerts?

Patrons may pick up their will call tickets from the Hatch Realty Ticket House near the entrance of Bluestem Amphitheater beginning 60 minutes before gates open on the night of a show. You will need a valid ID to claim your tickets at will call. Tickets are issued only to the person who purchased them.

What time do gates open for an event?

Gates and show times vary for each event. It’s best to look at the listed times under the specific event and plan ahead.

Where are my seats located?

Usher volunteers will be available inside the amphitheater at every show to escort you to your seat and answer questions you may have. Reserved seat rows are ordered bottom to top alphabetically from A – X, and divided into Left, Center, and Right sections. Bluestem Amphitheater uses a theatre-style of seating where seats alternate between odd and even numbers in every other row. It is normal for a group sitting together in the same row to have all odd or all even numbered seats. For reference, your seat number is located on the tag on the front of your seat.

Someone in my family is in a wheelchair. Is there a place for them to sit?

Yes, ADA seating is available for people with special needs. To reserve handicapped seating, please call the Tickets300 Box Office at (866) 300-8300 at your earliest convenience.

Does my child need a ticket?

Unless otherwise noted, everyone needs a ticket in order to be admitted into the amphitheater.

Car seats are not allowed unless a ticket is purchased to place the car seat in a seat. Car seats cannot be held on a lap, placed on the floor, stairways, or walkways. Strollers are not permitted.

Where can I park?

Limited parking is available at Bluestem Center for the Arts. We encourage all parties to carpool, or ride a bike whenever possible. Volunteer parking attendants will assist motorists upon entry. For more information, visit the Directions and Parking section.

Is camping allowed?

Overnight camping is not permitted at Bluestem Amphitheater or anywhere on the Bluestem Center for the Arts property. For complete camping information in the Fargo-Moorhead area, visit fargomoorhead.org

What is permitted inside the amphitheater?

• Disposable camera or small camera with no zoom, lens or flash
• One 20-oz, factory sealed bottle of water
• Empty water bottle or bladder
• Small bag or backpack (subject to search)
• Stadium chair
• Blanket
• Poncho or other rain gear (sorry, no umbrellas)
• Sunscreen
• Bug spray

What is not permitted inside the amphitheater?

• Alcohol
• Any beverages, other than one 20-oz factory sealed bottle of water
• Glass bottles or cans
• All outside snacks/food. Please allow our wide selection of vendors to serve you.
• Professional cameras, recording equipment, selfie sticks, and GoPros
• Coolers
• Hula hoops
• Umbrellas
• Frisbees
• Lawn chairs
• Illegal substances
• Weapons
• Laser pointers
• Animals (except service animals)
• Bicycles

*Our guests’ safety and enjoyment are top priority. You may be subject to search at certain events. If you should arrive with a restricted item, you will be asked to return it to your vehicle.

Is tailgating allowed before an event?

You are welcome to have a picnic in the parking areas before an event. However, as this is a school property, no alcohol is allowed in parking areas. Please respect the school property and always clean up after yourself to keep Bluestem Center for the Arts beautiful.

Can I bring my camera to concerts?

Camera policies vary depending on each performance. In most cases, disposable and non-professional cameras including phones are permitted, while professional cameras with removable lenses and all audio/video recording equipment will not be permitted.

Are ATMs available?

Food, beverage, and merchandise vendors typically accept cash only. An ATM is available on the east side of the amphitheater near concessions.

Will beer and other alcoholic beverages be available for purchase?

Yes, these beverages will be available for purchase for adults 21 years of age and older with valid ID. Sales of beer and other alcoholic beverages will be restricted to only inside the Bluestem Amphitheater during select events.

Is smoking allowed inside the amphitheater?

No. A designated smoking section will be set up on the west bank outside of the amphitheater. Please be respectful.

Can a show be rained out?

Each event at Bluestem Amphitheater will go on rain or shine. Should inclement weather light lightning or tornados become present and pose a threat to the artists and patrons, an announcement will be made from the stage with information regarding all of the pertinent details.

What should I wear?

The Red River Valley is known for its unpredictable weather, so patrons are encouraged to check the local forecasts and dress appropriately for all conditions, including but not limited to: full exposure to the sun, strong wind, cold evening temps and even severe rain.

If I leave something in my car, may I leave the show to go get it?

In most cases, re-entry is not allowed. In emergency scenarios, ticket takers may give you a wristband or stamp for re-admission, but the decision is ultimately up to Bluestem staff’s discretion.