First Things First

AGE RESTRICTIONS

Bluestem Amphitheater is an all ages venue. Unless otherwise stated, all guests are required to have a ticket in order to be admitted into the venue, regardless of age. Car seats are not permitted unless a ticket is purchased for the child to place the car seat in a venue seat. Car seats cannot be held on a lap, placed on the ground, stairways, or walkways. Strollers are not permitted inside the amphitheater.

PHOTO, VIDEO, AND AUDIO RECORDING

Camera policies vary depending on each performance. In most cases, disposable and non-professional cameras including phones are permitted, while professional cameras with removable lenses and all audio/video recording equipment, including GoPros, will not be permitted. For a complete list of what is permitted and not permitted into the venue, visit this page.

ALCOHOL CONSUMPTION / SMOKING
Alcoholic beverages will be available for purchase at the venue for adults 21 years of age and older with a valid ID. Sales of beer and other alcoholic beverages will be restricted to inside the Bluestem Amphitheater during select events. No outside alcohol is permitted.

Smoking is restricted to designated areas located outside of the amphitheater. Please be respectful of other guests and do not attempt to smoke inside the venue.


SAFETY & MEDICAL SERVICES

An EMT is stationed on-site at each show. In case of emergency, venue staff is also available to assist. Please look for those wearing Jade Presents or Trollwood shirts—we’re here to help!


Frequently Asked Questions

How do I find out about events at Bluestem Amphitheater?

All current and future event information is frequently updated and available on our event page. Your primary source for the latest event details is right here on our website.


For concert information, live announcements and updates, presale passwords, and more, download the Jade Presents app powered by Happy Harry’s Bottle Shops, your one-stop shop for all the latest from Jade Presents and Bluestem. You can download the app free of charge from the Apple app store or Google Play.

For information on Trollwood performances and announcements you may sign up for email newsletter updates via Trollwood Performing Arts School or follow Trollwood on Facebook and Twitter.

How do I secure my tickets to Bluestem events?

To guarantee entry, purchasing tickets in advance is highly recommended.

Concert tickets are available online via BluestemAmphitheater.org or at JadePresents.com, in person at the Tickets300 box office located at 306 North University Drive in Fargo (open Monday – Friday from 11 a.m. to 6 p.m.), or over the phone by calling (866) 300-8300. In some cases, tickets may also be purchased the night of a show at the Hatch Realty Ticket House—near the entrance of Bluestem Amphitheater—beginning 60 minutes before gates open. It is not guaranteed that all ticket types, if any, will be available the night of any show.

Trollwood performance tickets are available online via Trollwood.org.

Where do I pick up my Will Call tickets?

If you’ve selected Will Call as your ticket delivery option, you may pick up your tickets from the Hatch Realty Ticket house—near the entrance of Bluestem Amphitheater—beginning 60 minutes before gates open on the night of the show. You will need to present a valid ID to claim your tickets at Will Call. Please call Tickets300 at (866) 300-8300 with any questions.

Please note: Tickets are only issued to the person who purchased them; the name on the ID must match our records.

What time do the gates open for an event?

Gates and show times will vary for each event, but gates will typically open an hour or two prior to the show beginning. It is recommended to look at the listed times under a specific event and plan accordingly.

Where are my seats located?

Reserved seat rows are ordered bottom to top alphabetically from A – X, and divided into Left, Center, and Right sections. Bluestem Amphitheater uses method of seating where the Left side of the stage contains all odd numbered seats and the Right side contains all even numbered seats. It is normal for a group sitting together in the same row to have all odd or all even numbered seats. If seated Center stage, seat numbers are in consecutive order. For reference, your seat number is located on the tag on the front of your seat and should match the number printed on your ticket.

View our seating page here.

Need help once you get to Bluestem? Volunteer ushers will be available inside the amphitheater at every show to escort you to your seat and answer any questions you may have!

Someone in my party uses a wheelchair. Is there a place for them to sit?

Yes, ADA seating is available for guests with special needs. To reserve handicapped seating, please call the Tickets300 box office at (866) 300-8300 at your earliest convenience.

Where can I park?

Limited parking is available at Bluestem Amphitheater on the grounds surrounding the amphitheater. We encourage all parties to carpool, take a shuttle (departing from select locations), or ride a bike whenever possible. Volunteer parking attendants will assist motorists upon entry.

Can I camp here?

Overnight camping is not permitted at Bluestem Amphitheater or anywhere on the Bluestem Center for the Arts grounds. Complete camping information for the Fargo-Moorhead area can be found online at fargomoorhead.org. For hotel accommodation options please visit our Make a Night of It section.

What is permitted/not permitted inside the amphitheater?

Please visit the Come Prepared section for a full list of items that are permitted and not permitted inside the amphitheater. If you are wondering about an item you do not see on either list, please contact us.

Is tailgating allowed before an event?

Bluestem Center for the Arts is a school property, therefore no alcohol is allowed in the parking areas or anywhere outside of the amphitheater. If you do choose to arrive early, please respect school property. Do your part in keeping Bluestem Center for the Arts beautiful!

Are there ATMs on-site?

ATMs are available on each side of the amphitheater near concessions. Food, beverage, and merchandise vendors at Bluestem typically accept cash only, so it is recommended to plan accordingly.

Can a show be rained out?

As weather can often be unpredictable, each event at Bluestem Amphitheater will go on rain or shine. Should inclement weather such as lightning or tornadic activity become a factor and pose a threat to the artists and patrons, announcements will be made from the stage with information pertinent to the situation.

What should I wear?

The Red River Valley is known for its unpredictable weather, so we encourage guests to check local forecasts the day of the show and dress appropriately for all conditions. Please come prepared when forecasts include weather conditions such as strong winds, cold evening temperatures, and severe rain among others. Even on the nicest days, please also keep in mind the dangers of full exposure to the sun. Check the event page for each show on Facebook for day-of weather updates.

If I leave something in my car, am I allowed to leave the amphitheater to get it?

In most cases, re-entry into the venue is not allowed. In emergency medical situations, ticket takers may provide you with a wristband or stamp for re-admission, however the decision is ultimately up to the discretion of the Bluestem staff and will be handled on a case-by-case basis. Please be sure to double check that you’ve got everything you need before heading into the venue!

Is there WIFI available?

Jade Presents has teamed up with 702 Communications to provide FREE PUBLIC WI-FI at all Jade Presents events at Bluestem Amphitheater this summer! Now you can post, tweet, and snap all night without missing a beat or using your own data. Connect to 702-JP-BLUESTEM and enjoy the show!

Didn’t see your question here? Please contact send an email to [email protected] with any additional concerns!